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Where can I find my digital purchases in my account?

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To access your digital files from your account:

  1. Sign in to Etsy.com and go to Your account.
  2. Go to Purchases and reviews.
  3. Next to the order, select Download Files. This goes to the Downloads page for all the files attached to your order.

You can also go back to the item’s listing page, where you should see an “Instant Download: message on the images for the item.

There are generally no limits on when or how many times you can download a file. In most cases, you can access a file at any time on your Purchases page, provided the transaction hasn’t been canceled or removed.

If your payment is still processing, the Download Files button will be grey. Etsy will send you confirmation on the email you used at checkout when the order is processed.

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